Forgoing Research on the Retailer

Selecting a reputable online jeweler is paramount. Failure to research the retailer’s credentials, customer reviews, and return policies can lead to disappointing outcomes.  Ensure the retailer is well-established, offers secure transactions, and provides exceptional customer service.


Overlooking the Importance of Certification

The absence of a physical examination necessitates reliance on certification from reputable organizations like the GIA or IGI.  Purchasing a diamond without proper certification risks quality and value, making certification a non-negotiable aspect of the online buying process.


Neglecting to Research the Diamond or Gemstone Thoroughly

The heart of an engagement ring often lies in its center stone. It is crucial to understand the characteristics that define its quality and value, commonly known as the 4Cs: Cut, Color, Clarity, and Carat Weight. 


Underestimating the Significance of the Cut

While the allure of carat weight often captures the spotlight, the cut of a diamond plays a pivotal role in its overall brilliance and fire. A poorly executed cut can diminish even the most substantial diamond’s sparkle, undermining its aesthetic appeal. 


Overlooking Personal Style and Preference

One of the most pivotal aspects in the selection of an engagement ring is the alignment with the recipient’s personal style and preferences. It is essential to consider their daily wear, lifestyle, and individual taste. 


Underestimating the Value of Expert Craftsmanship

The allure of an engagement ring is not solely in its materials but in the artistry and craftsmanship that bring it to life. Skilled artisans imbue each piece with a level of detail and quality that mass-produced rings cannot replicate. 


Ignoring Aftercare and Maintenance

An engagement ring is a long-term investment, and like all valuable possessions, it requires care and maintenance to maintain its sparkle and integrity. Overlooking the need for regular professional cleaning, inspections, and necessary repairs can lead to premature wear and even the loss of precious stones. 


Skipping Customization Option

Personalization adds unique significance to an engagement ring. Overlooking customization options such as engraving, choice of metal, or gemstone alternatives may result in a less meaningful piece. Explore all available options to create a ring that truly reflects your bond.


Not Verifying the Return and Warranty Policie

Understanding the return policy and warranty is crucial, especially when purchasing sight unseen. Ensure the policy is generous enough to accommodate returns or exchanges if the ring does not meet expectations, and verify what the warranty covers.


Underestimating the Value of Customer Support

Quality customer support can greatly enhance the online shopping experience. Lack of access to knowledgeable and responsive customer service can lead to unresolved queries and a lack of guidance. Choose retailers known for their exemplary customer support.


The Misstep of Not Setting a Budget

A common oversight in the pursuit of the perfect engagement ring is the failure to establish a clear budget. Setting a budget is not about limiting your options, but rather about defining a comfortable spending framework. 

Orogem is a story of a family jewellery business built upon traditional values: trust, experience and personal approach.